Privacy Policy

Factory Claqué Excellent, in compliance with Regulation (EU) 2016/679 of the European Parliament (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD), establishes this Privacy Policy to ensure the protection of users’ personal data and transparency in its processing.

Browsing this website implies full acceptance of this policy and the use of cookies. If you do not agree, you may contact us using the email address provided below.

For more information about data protection, you may consult the website of the Spanish Data Protection Agency (AEPD).

Data Controller

Name: Factory Claqué Excellent

Website: https://factoryclaqueexcellent.com

Address: Calle del General Pardiñas 69, 28006 Madrid

Phone: +34 633 834 590

Email: info@factoryclaqueexcellent.com

What Data Do We Collect?

We may collect the following personal data:

- Full name
- Postal address
- Email address
- Phone number
- Date of birth
- Payment information (if applicable)
- Any other information previously communicated

Purpose of Data Processing

We use your data to manage the commercial relationship, respond to enquiries, provide services tailored to your interests, improve user experience, and carry out internal administrative tasks. Data will be retained as long as the relationship remains active or when legally required.

Legal Basis

The legal basis for processing your personal data includes: performance of a contract, legitimate interest, and/or the user’s consent.

Recipients

Your data may be communicated to necessary service providers, competent authorities, or companies within the same group for administrative purposes.

Cookies

This website uses first-party and third-party cookies. By browsing, you accept their use. You can consult the Cookies Policy for more information.

User Rights

You may exercise the following rights:

- Access
- Rectification
- Erasure (right to be forgotten)
- Objection
- Restriction of processing
- Data portability
- Decide the fate of your data after your death

You must send a signed request and a copy of your ID to:
Address: Calle del General Pardiñas 69, 28006 Madrid
Email: info@factoryclaqueexcellent.com

If you are not satisfied, you may file a complaint with the AEPD.

Commercial Communications

Unless you object, we may send you information about our activities and services. You may unsubscribe by writing to info@factoryclaqueexcellent.com.

Accuracy and Security of Data

The user guarantees the accuracy of the data provided and agrees to keep it updated. We apply technical and organizational measures to protect your information, although absolute security on the Internet cannot be 100% guaranteed.